Refund & Cancellation Policy

MoM does not currently offer a general self-service refund option on the website. Because our food products are prepared fresh and may be perishable, change-of-mind returns or refunds are generally not available once an order has been prepared or dispatched, subject to applicable law.

If you receive an incorrect, missing, damaged or apparently spoiled item, please contact us as soon as possible, preferably within 24 hours of delivery, at +91 82807 75303 or info@justmom.in. Include your order number and clear photos where relevant. We will review the issue and, where appropriate, offer a replacement, order correction or other resolution. Any refund, where approved or legally required, will be processed to the original payment method or through another lawful method, and processing time may depend on the payment provider.

Cancellation requests must be made promptly through our contact number or email. Whether an order can be cancelled depends on its preparation and dispatch status. Subscription cancellations, pauses or date changes should be requested before the relevant scheduled order is prepared; acceptance depends on the plan rules communicated at the time of purchase. Please contact us for confirmation.